Monday, June 10, 2013

Factors that Affect Usability

One of the recurring themes of practitioners is that EHR programs lack of easy, intuitive usability that creates major work-flow issues.  These problems directly affect throughput, efficiency, and provider work satisfaction.  These factors ultimately lead to a 15-20% decrease in productivity, while forcing providers to add additional services like scribes and mid-level providers.  Bottom line:  costs are up, income is down, and generalized unhappiness is rampant.
The following tech blog analyzes the cost of poor usability on productivity.  Hope you find it informative.

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