Monday, June 10, 2013
Factors that Affect Usability
One of the recurring themes of practitioners is that EHR programs lack of easy, intuitive usability that creates major work-flow issues. These problems directly affect throughput, efficiency, and provider work satisfaction. These factors ultimately lead to a 15-20% decrease in productivity, while forcing providers to add additional services like scribes and mid-level providers. Bottom line: costs are up, income is down, and generalized unhappiness is rampant.
The following tech blog analyzes the cost of poor usability on productivity. Hope you find it informative.